Privacy Policy

1. Introduction

At Multi Cook Online Shop, we are committed to protecting the privacy and security of our customers' information. This policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure its protection.

2. Information We Collect

Personal Information: We collect personal information that you provide when placing an order. This includes your name, address, contact details (such as email and phone number), and payment details.
Order Information: We collect information related to your orders, including your purchase history and product preferences.

3. How We Use Your Information

To Process Orders: Your information is used to manage and fulfill your orders, process payments, and communicate with you regarding your transactions.
Customer Service: We use your information to respond to your inquiries and resolve any issues related to your orders.
Marketing: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.

4. Data Sharing

We do not share your personal data with third parties except as necessary to complete your transactions (e.g., payment processing and delivery services) or comply with legal obligations.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

6. Your Rights

Access and Control: You have the right to access the personal information we hold about you and to ask for it to be corrected or deleted.
Consent: Where we rely on your consent to use your personal information, you have the right to withdraw that consent at any time.

7. Cookies

Our website uses cookies to enhance your experience. Cookies are small files that the site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information.

8. Changes to Our Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

9. Contact Us

If you have any questions about this privacy policy, the practices of this site, or your dealings with this website, please contact us at shop@multicook.co.uk or call us at 01274 911390.

10. Governing Law

This privacy policy is governed by and construed in accordance with the laws of the United Kingdom.

By using our website, you consent to our privacy policy and agree to its terms.